# Ewity POS - Help Center

> Help center for Ewity

## Whats New?

- [What is My Ewity?](https://help.ewity.com/en/articles/6855726-what-is-my-ewity.md)
- [How to activate E-Bill](https://help.ewity.com/en/articles/6855700-how-to-activate-e-bill.md)
- [How to Enable a Notification Channel](https://help.ewity.com/en/articles/6870286-how-to-enable-a-notification-channel.md)
- [How do I receive online payments?](https://help.ewity.com/en/articles/6870646-how-do-i-receive-online-payments.md)
- [How to Copy E-Bill URL](https://help.ewity.com/en/articles/6870810-how-to-copy-e-bill-url.md)
- [How to upload your payment receipt to Ewity](https://help.ewity.com/en/articles/6813511-how-to-upload-your-payment-receipt-to-ewity.md)
- [Connecting Your Ewity Store to Claude](https://help.ewity.com/en/articles/15949665-connecting-your-ewity-store-to-claude.md): Claude is an AI assistant that can plug directly into your Ewity POS account

## General & Configuration 

- [Overview](https://help.ewity.com/en/articles/2724934-overview.md): Welcome to Ewity POS!
- [How to enable multiple currencies](https://help.ewity.com/en/articles/7128089-how-to-enable-multiple-currencies.md): Multiple currencies can be enabled in Ewity
- [Why is my Reports Dashboard not accurate?](https://help.ewity.com/en/articles/6826523-why-is-my-reports-dashboard-not-accurate.md)
- [Why is my Ewity slow](https://help.ewity.com/en/articles/7210052-why-is-my-ewity-slow.md)
- [How to update Tax](https://help.ewity.com/en/articles/6813583-how-to-update-tax.md)
- [How to configure Ooredoo M-Faisaa](https://help.ewity.com/en/articles/8221875-how-to-configure-ooredoo-m-faisaa.md): Configure Ooredoo M-Faisaa to easily receive online payments from your E-Bills
- [Minimum Hardware Requirement](https://help.ewity.com/en/articles/8703376-minimum-hardware-requirement.md)
- [How do I update Ewity](https://help.ewity.com/en/articles/6870316-how-do-i-update-ewity.md)
- [How to Print Barcodes while receiving Stocks](https://help.ewity.com/en/articles/6871279-how-to-print-barcodes-while-receiving-stocks.md)
- [How to print Barcodes in Ewity](https://help.ewity.com/en/articles/6871251-how-to-print-barcodes-in-ewity.md)
- [How to setup My Ewity](https://help.ewity.com/en/articles/6813578-how-to-setup-my-ewity.md)
- [How to Install Ewity on your PC](https://help.ewity.com/en/articles/6811035-how-to-install-ewity-on-your-pc.md)
- [Sign Up](https://help.ewity.com/en/articles/2741450-sign-up.md): Signing up can be as easy as logging into Ewity POS.
- [How to Log-In to Ewity](https://help.ewity.com/en/articles/2739025-how-to-log-in-to-ewity.md): Just how Ewity POS is easy to use, it's logging in process is much easier.
- [How to create gift cards.](https://help.ewity.com/en/articles/2819263-how-to-create-gift-cards.md): Gift cards are incentives used to attract more customers as well as increase the frequency of purchases too.
- [How to redeem gift cards.](https://help.ewity.com/en/articles/2980034-how-to-redeem-gift-cards.md): As a promotion, gift cards could be presented to customers from a lucky draw or any other way.
- [How to set default customer credit limit.](https://help.ewity.com/en/articles/2819265-how-to-set-default-customer-credit-limit.md): Credit customers are the ones which are allowed to buy goods without paying instantly. They are given a limit to buy on credit.
- [Troubleshooting EWITY POS Loading Issues](https://help.ewity.com/en/articles/10616219-troubleshooting-ewity-pos-loading-issues.md)
- [How to Print Seamlessly on Ewity](https://help.ewity.com/en/articles/6811184-how-to-print-seamlessly-on-ewity.md)
- [How to clear your local data history](https://help.ewity.com/en/articles/6855848-how-to-clear-your-local-data-history.md)
- [How to configure WooCommerce](https://help.ewity.com/en/articles/6811178-how-to-configure-woocommerce.md)
- [How to create an API user](https://help.ewity.com/en/articles/6811182-how-to-create-an-api-user.md)

## Point of Sale

- [How To Open Register](https://help.ewity.com/en/articles/6811239-how-to-open-register.md)
- [How to make a Credit Sale](https://help.ewity.com/en/articles/6811018-how-to-make-a-credit-sale.md)
- [How to Close register](https://help.ewity.com/en/articles/6811243-how-to-close-register.md)
- [How to Duplicate a Quotation](https://help.ewity.com/en/articles/6870764-how-to-duplicate-a-quotation.md)
- [How to create a FOC Bill](https://help.ewity.com/en/articles/6882124-how-to-create-a-foc-bill.md)
- [How to void a bill](https://help.ewity.com/en/articles/6959893-how-to-void-a-bill.md)
- [How to make a delivery bill](https://help.ewity.com/en/articles/7159871-how-to-make-a-delivery-bill.md)
- [How to add a bill note](https://help.ewity.com/en/articles/6959866-how-to-add-a-bill-note.md)
- [How to get Daily session sales](https://help.ewity.com/en/articles/2951684-how-to-get-daily-session-sales.md): To check the accuracy of the sales summary and actual sales received, a sales summary is important.
- [How to do payment reversal](https://help.ewity.com/en/articles/7177132-how-to-do-payment-reversal.md)
- [How to create a quotation.](https://help.ewity.com/en/articles/2855921-how-to-create-a-quotation.md): Quotations are requested by customers before considering to buy the products in regards to know the price and other product information.
- [How to receive a payment for credit bills.](https://help.ewity.com/en/articles/2789084-how-to-receive-a-payment-for-credit-bills.md): Credit bills are the bills which are to be paid later. Just like a cash bill, it can be paid by cash, cheque, online transfer or cashcard.
- [How to refund a bill.](https://help.ewity.com/en/articles/2765616-how-to-refund-a-bill.md): Due to some accepted situations, we might have to refund some bills created. Thus, in Ewity POS it is a simple process.
- [How to create a layway bill.](https://help.ewity.com/en/articles/2798912-how-to-create-a-layway-bill.md): Layway bills are bills which are created when a deposit is kept when purchasing a product.
- [How to create a brand.](https://help.ewity.com/en/articles/2769337-how-to-create-a-brand.md): A brand name represents the products from other similar products. Having a good brand name means good sales.
- [How to export Bill History.](https://help.ewity.com/en/articles/2886451-how-to-export-bill-history.md): Invoices history could be easily exported from Ewity POS to your computer system.
- [How to create split payments](https://help.ewity.com/en/articles/7210117-how-to-create-split-payments.md)
- [How to create a Delivery Bill \[Retail\]](https://help.ewity.com/en/articles/6838397-how-to-create-a-delivery-bill-retail.md)
- [How to sell \[ Retail & Wholesale \]](https://help.ewity.com/en/articles/6808104-how-to-sell-retail-wholesale.md)
- [How to sell \[ Restaurant \]](https://help.ewity.com/en/articles/6811196-how-to-sell-restaurant.md)
- [How to redeem Gift Cards in Retail POS](https://help.ewity.com/en/articles/6887717-how-to-redeem-gift-cards-in-retail-pos.md)

## Customers

- [How to take a Credit Statement PDF Report](https://help.ewity.com/en/articles/6844405-how-to-take-a-credit-statement-pdf-report.md)
- [How to settle bills altogether for a certain customer.](https://help.ewity.com/en/articles/2841278-how-to-settle-bills-altogether-for-a-certain-customer.md): Usually credit customers pay total of more than one bill, thus receiving a payment altogether in Ewity POS would be easy.
- [How to allow discounts for customers.](https://help.ewity.com/en/articles/2819274-how-to-allow-discounts-for-customers.md): Discounts are given to customers upon the request, frequency of sales and many other factors.
- [How to update existing customers.](https://help.ewity.com/en/articles/2905252-how-to-update-existing-customers.md): Due to the prompt payments made by them, some customers might demand for higher credit limit, thus customers have to be edited.
- [How to create a customer.](https://help.ewity.com/en/articles/2769361-how-to-create-a-customer.md): Creating regular customers is important inorder to account them for credit sales as well.
- [How to enter customers in bulk](https://help.ewity.com/en/articles/2868981-how-to-enter-customers-in-bulk.md): Ewity POS enable it’s users to save their time and make the procedures easier for them.

## Products

- [How To Create Standard Products.](https://help.ewity.com/en/articles/2929156-how-to-create-standard-products.md)
- [How to manage multiple UoM in Ewity](https://help.ewity.com/en/articles/6855781-how-to-manage-multiple-uom-in-ewity.md)
- [How to filter your products](https://help.ewity.com/en/articles/6870822-how-to-filter-your-products.md)
- [How to assign Sub Categories](https://help.ewity.com/en/articles/6882283-how-to-assign-sub-categories.md)
- [How to create a Variant Product](https://help.ewity.com/en/articles/6808062-how-to-create-a-variant-product.md)
- [How to create a Kit product](https://help.ewity.com/en/articles/6808065-how-to-create-a-kit-product.md)
- [How to create Serialized Products.](https://help.ewity.com/en/articles/6807997-how-to-create-serialized-products.md)
- [How to create Batch Product](https://help.ewity.com/en/articles/6808100-how-to-create-batch-product.md)
- [How to create a custom product](https://help.ewity.com/en/articles/6808078-how-to-create-a-custom-product.md)
- [How to delete products \(singular\)](https://help.ewity.com/en/articles/6811038-how-to-delete-products-singular.md)
- [Points to remember when adding products.](https://help.ewity.com/en/articles/2838126-points-to-remember-when-adding-products.md): Products are added to the Ewity POS manually, thus it is important to remember these points.
- [How to adjust stock when recipes are prepared.](https://help.ewity.com/en/articles/2951685-how-to-adjust-stock-when-recipes-are-prepared.md): When recipes are prepared, the stock of ingredients will decrease accordingly. To do this :
- [How to assign KOT to Product Categories](https://help.ewity.com/en/articles/6876489-how-to-assign-kot-to-product-categories.md)
- [How to add modifiers](https://help.ewity.com/en/articles/7172607-how-to-add-modifiers.md)
- [How to add categories in Restaurant POS.](https://help.ewity.com/en/articles/2899363-how-to-add-categories-in-restaurant-pos.md): There are many categories to be added to Ewity POS restaurant version since it is based on many categories.
- [How to add recipes in Ewity](https://help.ewity.com/en/articles/2898627-how-to-add-recipes-in-ewity.md): Some recipes of a drink or dish might be added to Ewity POS to calculate the cost for the dish or drink.
- [How to Bulk update Outlet/Company Re-Order Limit](https://help.ewity.com/en/articles/6878378-how-to-bulk-update-outlet-company-re-order-limit.md)
- [How to bulk update products](https://help.ewity.com/en/articles/6863574-how-to-bulk-update-products.md)
- [How to Bulk Create Products](https://help.ewity.com/en/articles/6811053-how-to-bulk-create-products.md)
- [Bulk delete products](https://help.ewity.com/en/articles/6811044-bulk-delete-products.md)
- [Bulk update unit pricing](https://help.ewity.com/en/articles/6811056-bulk-update-unit-pricing.md)
- [How To Update Unit Price for Price Level](https://help.ewity.com/en/articles/6811065-how-to-update-unit-price-for-price-level.md)
- [How to Update Base Price for Price Level](https://help.ewity.com/en/articles/6811060-how-to-update-base-price-for-price-level.md)

## Inventory

- [How to do Direct Stock Receive](https://help.ewity.com/en/articles/6811879-how-to-do-direct-stock-receive.md)
- [How to create a stock adjustment](https://help.ewity.com/en/articles/6811084-how-to-create-a-stock-adjustment.md)
- [How to adjust to stock cost price](https://help.ewity.com/en/articles/7210095-how-to-adjust-to-stock-cost-price.md)
- [How to adjust stock.](https://help.ewity.com/en/articles/2841267-how-to-adjust-stock.md): Sometimes the stock of a product has to be adjusted accordingly due to some reasons such as damaged, lost or due to stock recount.
- [How to receive Batch stocks](https://help.ewity.com/en/articles/6811093-how-to-receive-batch-stocks.md)
- [How to create stock adjustment for Batch products](https://help.ewity.com/en/articles/6811088-how-to-create-stock-adjustment-for-batch-products.md)
- [How to receive stock without a Purchase Order.](https://help.ewity.com/en/articles/2860402-how-to-receive-stock-without-a-purchase-order.md): Sometimes a stock might be received without a purchase order since it might be bought directly from a another shop
- [How to enable stock count updates on Ewity](https://help.ewity.com/en/articles/2823613-how-to-enable-stock-count-updates-on-ewity.md): Stock counts of a business are mostly carried out annually . It is important to update the stocks accordingly after stock counts.
- [How to create a supplier.](https://help.ewity.com/en/articles/2765719-how-to-create-a-supplier.md): Once a business is started, there will be more frequent transactions with same suppliers. .
- [How to create a Purchase Order](https://help.ewity.com/en/articles/6811134-how-to-create-a-purchase-order.md)
- [How to create a Purchase Order.](https://help.ewity.com/en/articles/2765682-how-to-create-a-purchase-order.md): Purchase order is a document we issue to the suppliers mentioning the items we would like to order.
- [How to receive stock with a Purchase Order.](https://help.ewity.com/en/articles/2841322-how-to-receive-stock-with-a-purchase-order.md): When a purchase order is made, the goods will be delivered by the supplier hence it should be updated in the POS.
- [How to create PO from transfer requests.](https://help.ewity.com/en/articles/2882988-how-to-create-po-from-transfer-requests.md): An easier route to make a PO would save a lot of time, Ewity POS enables you to do so!
- [How to do Direct stock Transfers](https://help.ewity.com/en/articles/2860682-how-to-do-direct-stock-transfers.md): Sometimes a product might be available in a shop and might not be available in another. Thus, stock has to be transferred.
- [How to transfer stock to another location.](https://help.ewity.com/en/articles/2789176-how-to-transfer-stock-to-another-location.md): Stocks are to be transferred from a warehouse to an outlet or from an outlet to another.
- [How to create transfer issues from certain outlets.](https://help.ewity.com/en/articles/2929006-how-to-create-transfer-issues-from-certain-outlets.md): Transfers will be created from one outlet whereas the other outlet will receive it. To check transfer issues follow this procedure:
- [How to transfer Batch stocks](https://help.ewity.com/en/articles/6811122-how-to-transfer-batch-stocks.md)

## Reports & Analytics 

- [How to view overall performance of products, brand, categories.](https://help.ewity.com/en/articles/2830638-how-to-view-overall-performance-of-products-brand-categories.md): It is important to review the performance of the business in terms of products, brand and categories to see if they are profitable.
- [How to take MIRA GST Report from Ewity](https://help.ewity.com/en/articles/6876470-how-to-take-mira-gst-report-from-ewity.md)
- [How to get Day End Report](https://help.ewity.com/en/articles/6811379-how-to-get-day-end-report.md)
- [How to take reports of void restaurant operations.](https://help.ewity.com/en/articles/2929009-how-to-take-reports-of-void-restaurant-operations.md): Some orders in the restaurants might be void due to many reasons such as dissatisfaction of customers. Thus, it becomes a void operation.
- [How to extract report of Free of Charge customers.](https://help.ewity.com/en/articles/2929016-how-to-extract-report-of-free-of-charge-customers.md): Some customers such as family and friends of owner might dine in free of charge in a restaurant. Thus, it should be accounted correctly.
- [How to export total of payments received.](https://help.ewity.com/en/articles/2886496-how-to-export-total-of-payments-received.md): Payments received should be tallied with the bank statement of the business, thus it’s important to calculate of payments received.
- [How to export customer statement.](https://help.ewity.com/en/articles/2886462-how-to-export-customer-statement.md): Customer statements are important since at the end of each month it is required to be sent to the respective parties to request for payment.

## GoPrime

- [Enable Delivery by Boat to Islands](https://help.ewity.com/en/articles/6811028-enable-delivery-by-boat-to-islands.md)
- [How to take payments with BML mPOS on GoPrime](https://help.ewity.com/en/articles/6811032-how-to-take-payments-with-bml-mpos-on-goprime.md)
- [What Is GoPrime](https://help.ewity.com/en/articles/6855834-what-is-goprime.md)
- [How To Enable Go Prime](https://help.ewity.com/en/articles/6855755-how-to-enable-go-prime.md)

## Company Admin Settings

- [How to add Registers to my Location](https://help.ewity.com/en/articles/6882074-how-to-add-registers-to-my-location.md)
- [How to make a Custom Permission Level](https://help.ewity.com/en/articles/6876492-how-to-make-a-custom-permission-level.md)
- [How to create a Quotation Template](https://help.ewity.com/en/articles/6876390-how-to-create-a-quotation-template.md)
- [How to arrange tables/floors](https://help.ewity.com/en/articles/6813520-how-to-arrange-tables-floors.md)
- [How to continue my Previous POS Sequence in Ewity](https://help.ewity.com/en/articles/6878913-how-to-continue-my-previous-pos-sequence-in-ewity.md)
- [How to create a Standard Invoice Template](https://help.ewity.com/en/articles/6876459-how-to-create-a-standard-invoice-template.md)
- [How can my cashiers view Company Wide Stocks?](https://help.ewity.com/en/articles/6886718-how-can-my-cashiers-view-company-wide-stocks.md)
- [How to add Bill Details](https://help.ewity.com/en/articles/7019257-how-to-add-bill-details.md)
- [How to apply custom Print Templates](https://help.ewity.com/en/articles/7019288-how-to-apply-custom-print-templates.md)
- [How do I create new Loyalty Programs?](https://help.ewity.com/en/articles/6878819-how-do-i-create-new-loyalty-programs.md)
- [What is a Loyalty Program?](https://help.ewity.com/en/articles/6878815-what-is-a-loyalty-program.md)
- [How to sell without enough stocks](https://help.ewity.com/en/articles/6876500-how-to-sell-without-enough-stocks.md)
- [How to change my Billing Cycle](https://help.ewity.com/en/articles/6878901-how-to-change-my-billing-cycle.md)
- [How to add a logo to your Thermal Print](https://help.ewity.com/en/articles/6855752-how-to-add-a-logo-to-your-thermal-print.md)
- [How to enable billing in other currencies.](https://help.ewity.com/en/articles/2830651-how-to-enable-billing-in-other-currencies.md): For certain customers, billing might have to be done in foreign currencies . Ewity POS enables billing in other currencies.
- [How to create Taxes and other charges.](https://help.ewity.com/en/articles/2819264-how-to-create-taxes-and-other-charges.md): There are many taxes and other charges in a business \(both retail and service\). For instance: GST, T-GST and service charge.
- [How to create sales commission.](https://help.ewity.com/en/articles/2798885-how-to-create-sales-commission.md): Sales commissions are an incentive used to motivate the sales staff to work harder to sell the products.
- [How to enable service fees.](https://help.ewity.com/en/articles/2905224-how-to-enable-service-fees.md): Service fees are mostly included in restaurant or service businesses. Thus it has to be enabled in Ewity POS. Here’s how to.
- [How to add locations.](https://help.ewity.com/en/articles/2864339-how-to-add-locations.md): A company might have more than one outlet, thus to connect all the outlets in Ewity POS locations can be added.
- [How to assign permission.](https://help.ewity.com/en/articles/2789150-how-to-assign-permission.md): It is important to limit the access to the areas of Ewity POS to it’s users.
- [How to create system users.](https://help.ewity.com/en/articles/2789119-how-to-create-system-users.md): Ewity POS is a multi-user POS where a lot of users can use it at the same time, with different devices.
- [How to create employees](https://help.ewity.com/en/articles/2823603-how-to-create-employees.md): Whether it is a sole proprietorship, a partnership or a limited company, employees are recruited for certain works.
- [How to add service fees in Ewity](https://help.ewity.com/en/articles/2898630-how-to-add-service-fees-in-ewity.md): There are some fees taken by restaurants due to some services they provide. To add those, you’ve to follow this procedure:
- [How to check Audit Logs](https://help.ewity.com/en/articles/2929104-how-to-check-audit-logs.md): After creating the users and assigning permission it is important to have a feature which allows the businessmen to see how it is used.
- [How to assign staff commission accurately.](https://help.ewity.com/en/articles/2863161-how-to-assign-staff-commission-accurately.md): Before calculating staff commission, employees should be added to Ewity POS. After that: